Contact Us

We’re Here for You

At Pin-Up Bet Kenya, we know how important fast, clear support is. Whether you’re new to online betting or a seasoned punter, our Nairobi-based team is on standby to assist with everything from M-Pesa deposits to bonus redemptions.

Live Chat

Hours: Every day, 8 AM – 10 PM East Africa Time
• Click the green chat widget at bottom right
• Get real-time help with account setup, bet placement, or promotions
• Switch languages seamlessly between English and Kiswahili

Email Support

We aim to respond within one business day—often much faster!

• General Enquiries & Account Issues: [email protected]
  
• Deposit & Withdrawal Queries: [email protected]
  
• Promotions & VIP Service: [email protected]
  

Tip: Please include your username and a brief description to speed up resolution.

Help Center

Browse our self-help library 24/7 for detailed articles and FAQs on:

• Registration & KYC: How to verify your ID and start betting
  
• Bonuses & Promotions: Claiming offers, wagering rules, and expiry dates
  
• Navigating the Site: Mobile vs. desktop, app installation, and cookie settings
  
• Bet Types Explained: Singles, accumulators, system bets, and more
  

Office Hours: Mon–Fri, 8 AM – 4 PM EAT

Stay Connected

Follow us for breaking promotions, game launches, and local events:

• Twitter: @PinUpBetKE
  
• Facebook: facebook.com/PinUpBetKE
  
• Instagram: @PinUpBetKE
  

Have a question not covered here? Reach out now—let’s make your Pin-Up Bet experience in Kenya unbeatable!